I can't join my ts3 server

[Piramide]

I need help please i can't join my teamspeak server. I installed supervisor's script and my server is running as you can see but i dont know why i cant join. im using a linux VPS (Ubuntu). I tried join with the IP, IP;Port and the domain but nothing did work.

Before, i installed the same script in another VPS and it work, but i had a problem, some user did cant join, they did can join only using the IP not the domain so i recently move to this VPS to try fix it LOL

Any help is aprecciated and im sorry for my bad english I really did my best

Thanks in advance

 

[Alligatoras]

firewall rules?
maybe you have disabled the incoming traffic at port 9987/udp

 

[Piramide]

firewall rules?
maybe you have disabled the incoming traffic at port 9987/udp

how can i do that? can you teach me please?

 

[BayX]

Execute this command: netstat -lntu
That will list all listening ports, so you easily can check if all TCP & UDP ports are open and listening to ts3server.

Also execute this command: iptables -S
That will list all firewall rules. That way you will see if the ports exist in your iptables file.

Another way to check if your firewall are blocking the connection is to temporary disable your firewall with this command: ufw disable
After you checked, remember to enable the firewall again by typing: ufw enable

 

[amsaal]

how can i do that? can you teach me please?

iptables -F [This Flush All Tables/chains]

solves your issue and then save your firewall tables

sudo invoke-rc.d iptables-persistent save

 

[BayX]

iptables -F [This Flush All Tables/chains]

solves your issue and then save your firewall tables

sudo invoke-rc.d iptables-persistent save

Why should he flush the iptables when he can list and check the rules first? In that case, he can flush the iptable and then open all ports again. But what I understand he has done that already so it's better to find out where it fails before he start over

 

[amsaal]

Why should he flush the iptables when he can list and check the rules first? In that case, he can flush the iptable and then open all ports again. But what I understand he has done that already so it's better to find out where it fails before he start over

i dont want to argue for this i said what i wanted. And he has not flushed it send SS if he did.

---- Automatically Merged Double Post ----

I need help please i can't join my teamspeak server. I installed supervisor's script and my server is running as you can see but i dont know why i cant join. im using a linux VPS (Ubuntu). I tried join with the IP, IP;Port and the domain but nothing did work.

Before, i installed the same script in another VPS and it work, but i had a problem, some user did cant join, they did can join only using the IP not the domain so i recently move to this VPS to try fix it LOL

Any help is aprecciated and im sorry for my bad english I really did my best

Thanks in advance

which VPS it is?

This sounds like OVH Game firewall issues. By default it allows only default ports But double check from hosting if 9987 is explicity allowed in OVH Game Firewall if you are using a reseller OVH Game . they block ports [Default Ones] You need to submit ticket.

Your case sounds like one.

 

[BayX]

i dont want to argue for this i said what i wanted. And he has not flushed it send SS if he did.

I'm not arguing. I just asked why you think he should do it. That's a big difference

 

[amsaal]

I'm not arguing. I just asked why you think he should do it. That's a big difference

look my 2nd comment on the post .

 

[chuga2]

what hosting are you using ??

 

[amsaal]

what hosting are you using ??

i guess its not iptables issue

 

[chuga2]

i guess its not iptables issue

maybe is vps game has the ports blocked

 

[Unkn0wnKid]

how can i do that? can you teach me please?

Contact your hosting provider and tell them to open the port for you and your problem will be fixed.

 

[BayX]

Contact your hosting provider and tell them to open the port for you and your problem will be fixed.

You don't know for sure if the problem is the Hosting Provider. It can still be on the VPS.
It's better to follow this short list instead:

• Contact the Hosting Provider and check the ports on their side
• Temporary disable the firewall and check if you can connect or not
• If needed, open the required ports in the firewal

 

[Unkn0wnKid]

You don't know for sure if the problem is the Hosting Provider. It can still be on the VPS.
It's better to follow this short list instead:

• Contact the Hosting Provider and check the ports on their side
• Temporary disable the firewall and check if you can connect or not
• If needed, open the required ports in the firewal

how can i do that? can you teach me please?

It's better for him to contact his hosting provider as he doesn't know how to disable or add rules on his firewall.

 

[BayX]

It's better for him to contact his hosting provider as he doesn't know how to disable or add rules on his firewall.

I posted in the beginning of the thread how he easily can disable and check.
If you missed it: https://r4p3.net/threads/i-cant-join-my-ts3-server.5948/#post-51985

 

[Piramide]

Execute this command: netstat -lntu
That will list all listening ports, so you easily can check if all TCP & UDP ports are open and listening to ts3server.

Also execute this command: iptables -S
That will list all firewall rules. That way you will see if the ports exist in your iptables file.

Another way to check if your firewall are blocking the connection is to temporary disable your firewall with this command: ufw disable
After you checked, remember to enable the firewall again by typing: ufw enable

I tried to disable the firewall but it say "command not found" and the 2 first commands say this (screenshot), i dont know if did i open ports right but i read a lots of forums and that was it i found, maybe my provider(AquatisHost) is blocking ports as someone said it. Again, sorry for my bad english, Thanks all for helping me

 

[amsaal]

I tried to disable the firewall but it say "command not found" and the 2 first commands say this (screenshot), i dont know if did i open ports right but i read a lots of forums and that was it i found, maybe my provider(AquatisHost) is blocking ports as someone said it. Again, sorry for my bad english, Thanks all for helping me

according to the screenshot , iptables has the ports forwarded and netstat says its listening. So your ask your provider to explicitly open the default blocked ports UDP 9987 on their end device.

 

[BayX]

I tried to disable the firewall but it say "command not found" and the 2 first commands say this (screenshot), i dont know if did i open ports right but i read a lots of forums and that was it i found, maybe my provider(AquatisHost) is blocking ports as someone said it. Again, sorry for my bad english, Thanks all for helping me

It looks good. Ports are open and listening. Talk with the Hosting Provider as @egcmasti said

 

[MrWolf]

It looks good. Ports are open and listening. Talk with the Hosting Prodivder as @egcmasti said

Yes its 98% that provider needs to open ports, i had the same problem, just contact them to create teamspeak3 rule in game firewall.