Solved Failed to connect to server / scaleway

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arcain

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Jan 29, 2016
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Since friday i keep having this weird issues where users can't connect to server. It actually changes and on friday to connect i (and one other user) had to update Teamspeak client. On saturday i couldn't connect at all but other users (not all of them tho) were able to connect just fine. On sunday there were 2 moments when it worked fine, but in general only couple people were able to connect. Today noone is able to connect.

Server is hosted on scaleway VPS, was working fine for couple months and couple years on online.net dedicated server (same company). Doesn't seem to be blacklisted. It doesn't matter if i run client client with no license or else. Currently, in client logs i get this:

18.09.2017 18:25:03 ClientUI Info Connect status: Connecting
18.09.2017 18:25:03 PktHandler Devel Puzzle solve time: 5
18.09.2017 18:25:09 PktHandler Info Cleaning up connection because of 5 resends of COMMAND packet
18.09.2017 18:25:09 ClientUI Info Connect status: Disconnected
18.09.2017 18:25:09 ClientUI Info Failed to connect to server, want autoreconnect = 0
18.09.2017 18:29:04 ClientUI Info Connect to server: ts.*****.in
18.09.2017 18:29:04 ClientUI Info Trying to resolve ts.*****.in
18.09.2017 18:29:04 TSDNS Info A/AAAA DNS resolve successful, "ts.******.in" =(h: 51.15.**.*** p:0)
18.09.2017 18:29:04 TSDNS Info A/AAAA DNS resolve for possible TSDNS successful, "ts..******..in" =(h: 51.15.**.*** p:0)
18.09.2017 18:29:04 TSDNS Info A/AAAA DNS resolve for possible TSDNS successful, ".******..in" =(h: 93.94.**.** p:0)
18.09.2017 18:29:04 TSDNS Info SRV DNS resolve unsuccessful, "_ts3._udp.ts..******..in" Domain name not found
18.09.2017 18:29:04 TSDNS Info SRV DNS resolve unsuccessful, "_tsdns._tcp..******..in" DNS server returned answer with no data
18.09.2017 18:29:05 TSDNS Info TSDNS queried unsuccessfully 93.94.**.**:41144
18.09.2017 18:29:05 TSDNS Info No TSDNS found
18.09.2017 18:29:06 TSDNS Info TSDNS queried unsuccessfully 51.15.**.***:41144
18.09.2017 18:29:06 TSDNS Info No TSDNS found
18.09.2017 18:29:06 ClientUI Info Lookup finished: ip=51.15.**.*** port=9987 query=ts..******..in error=0
18.09.2017 18:29:06 ClientUI Info Resolve successful: 51.15.**.***:9987
18.09.2017 18:29:06 ClientUI Info Initiating connection: 51.15.**.***:9987
18.09.2017 18:29:06 ClientUI Info Connect status: Connecting
18.09.2017 18:29:06 PktHandler Devel Puzzle solve time: 6
18.09.2017 18:29:11 PktHandler Info Cleaning up connection because of 5 resends of COMMAND packet
18.09.2017 18:29:11 ClientUI Info Connect status: Disconnected
Click to expand...

Currently, there's even no sign of incoming connection in server logs. Yesterday i sometimes go stuff like:

PktHandler Info Cleaning up connection because of 13 resends of COMMAND packet
PktHandler Info Dropping client 23 because of resend timeout
Click to expand...

I can connect with YaTQA just fine, gametracker is also able to connect fine but no regular client can. I tried changing ports already, same thing. When trying to connect via netcat to TS3 port i get:

arcain >> nc -vnzu 51.15.**.*** 9987
Connection to 51.15.**.*** 9987 port [udp/*] succeeded!
Click to expand...

Ideas?
 
A

arcain

Member
Jan 29, 2016
6
0
33
This seems to be solved. It was a hosting issue, they were capacity what caused problems and packetloss that affected Teamspeak.
 
Najsr

Najsr

Moderator
TeamSpeak Developer
Apr 23, 2016
483
249
167
Roger doger, locking this thread. You can PM me if you need it unlocked. :)
 
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